General Sans + JetBrains Mono.
Sentence case, bold weights.
A geometric grotesque from Indian Type Foundry, set tight, with a mono companion for every figure an operator might copy. No uppercase ambient eyebrows. Every label is sentence case, set heavier, in real ink colors.
Numbers are mono. Tokens are mono. Everything else is General Sans.
The textural switch is the whole point. A KPI in proportional figures reads as marketing copy; a KPI in JBM tabular reads as a number an operator can copy and paste.
Ten steps. A real ratio, never flat.
Adjacent steps in the body scale ratio at ≥1.25×. If a designer wants a size between two adjacent steps, the answer is no: pick one and adjust weight or color instead.
Every comparable or copyable figure uses JBM with tabular-nums: KPIs, money, percentages, IDs, slugs, timestamps. Body prose stays in General Sans.
The old micro-cap pattern (10px, tracked 0.16em, ink-4) is dead. Section labels are General Sans 13-15px, semibold, in real ink colors. Sentence case, never tracked.
Text exists to communicate. Solid color, always. The wordmark may carry a single Abyss to Arc gradient; nothing else.
Display steps tighten to -1.4px to -3.4px. Body relaxes to -0.05px. The hierarchy is in the tracking, not just the size.
Type at body length.
The scale earns its place in actual prose. Here is what an Insyte release note looks like at body size, with a mono inline run, a link, and a sentence-case eyebrow.
Chargebacks now file themselves.
When a chargeback lands, Insyte pulls the order, the shipping confirmation, and the support thread into a single packet, then files the evidence with the bank before the deadline. You see the result in the chargebacks panel, not the email.
The first 24 hours are the most decisive. Insyte filed 72.4 % of test cases within 4 h 18 m of the notice, against an industry baseline of two days.
“The first morning I opened it, I closed Slack at 09:14. That hadn't happened in a year.”